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Below are some frequently asked questions and answers about our services. If you need specific
help or your question isn’t answered here, you can read our
Terms of Service and Support Policy here.

What types of non-emergency medical transportation do you offer?

We provide ambulatory, wheelchair, stretcher, sedan, passenger van, and shuttle transportation services.
How do I book a ride?

Simply fill out our reservation form at least 24 hours before your appointment.
Are your vehicles wheelchair accessible?

Yes, we offer fully equipped wheelchair vehicles for safe, comfortable medical transportation.
What is ambulatory transportation?

Ambulatory transport is for patients who can walk independently or with minimal assistance.
Do you provide group transportation for clinics or senior centers?

Yes, our shuttle services cater to group medical transport for facilities and community programs.
Is stretcher transportation available for non-emergency appointments?

Absolutely! Our stretcher services ensure safe, secure transport for patients needing to lie down during travel.
What’s the difference between sedan and passenger van services?

Sedans suit solo passengers, while vans accommodate small groups or patients with mobility aids.
Can I schedule recurring medical appointments?

Yes! We offer recurring booking options for ongoing treatments like dialysis or therapy.
Are your drivers trained for medical emergencies?

Our drivers are trained in patient care, ensuring safe and compassionate transportation.
How far in advance should I book a ride?

Please book at least 24 hours in advance to secure your preferred time and vehicle.

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